Information, Counseling and Referral Services

• Support for clients to access external agencies and organisations.
• Provide requested information to clients
• Provide explanation and clarification of information as required by the client where difficulties exist with accessing information in written form (language and literacy support)
• Provide counseling services
• Referral to specialist support agencies as required

DeafBlind - Deaf / Hard of Hearing people with “Additional Needs”

• Assist in the acquisition of independent living skills
• Develop programs specific to the needs of the individual client
• Support and assistance for clients to access mainstream community services
• Provide social and emotional support to isolated individuals

Independent Living Skills

• Provide individual learning programs based on identified needs
• Provide opportunities for clients to explore different accommodation options
• Skills development in decision making process
• Outreach services for those clients with underdeveloped language skills who are isolated in their own homes/community

Aged Care
Provide social, emotional and practical support to Deaf community members residing in aged care facilities or in their own home.