Video Interpreting

Certified professionals, accessible at anytime, anywhere.

What is VI?

Video Interpreting (VI) is a communication service which allows people who are Deaf or hard of hearing to communicate with people who are hearing, via a video call on the internet. It is a great alternative when an Auslan interpreter is not available in person.

Benefits of VI

Using a VI to provide Auslan communication access is easy and convenient for everyone involved. Access
can be achieved for rural and remote areas where there is no physical interpreter available. It is also good for short notice bookings or for quick meetings that do not require the physical presence of an interpreter.

How does it work?

The booking takes place at the chosen time using either a computer webcam, mobile phone or tablet device. The interpreter will link to the client via the internet using one of the following methods:

  • Skype is a FREE video conferencing application that can be installed on most computers and devices.
  • FaceTime allows Apple devices to connect to other Apple devices via video.

Other video conferencing programs may be supported, please check with us at time of booking.

What equipment do I need?

To use VI services you will need a computer, iPad or other suitable device that connects to the internet and has a video camera. We recommend a high speed internet connection. You will need to be in a well lit room with limited background noise to allow for optimal VI conditions.